Privacy Policy for HomeSyncPM

Effective Date: January 8, 2025

HomeSyncPM ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website, mobile applications, and any related services (collectively, the "Platform").

1. Information We Collect

1.1 Information You Provide

We collect personal information that you provide directly to us when you:

Sign up for an account.
Use our services (e.g., rent payments, maintenance requests).
Contact us via email, phone, or other communication channels.
Participate in surveys or provide feedback.

This information may include:

Name, email address, phone number, and mailing address.
Payment information (e.g., bank account or credit card details).
Lease agreements or other property-related documents you upload.

1.2 Information We Collect Automatically

When you use our Platform, we may automatically collect certain information, including:

IP address, browser type, and operating system.
Usage data, such as pages viewed, time spent on the Platform, and interactions.
Device identifiers and location data.

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use your information for purposes including:

Providing and managing our services, such as rent payments and maintenance requests.
Communicating with you about your account, updates, and support inquiries.
Improving and personalizing your experience on the Platform.
Ensuring compliance with legal obligations and protecting against fraud or unauthorized access.
Conducting analytics to improve our services and develop new features.

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

Service Providers: Third-party vendors who assist us in delivering services, such as payment processing and IT support.
Landlords/Tenants: Information necessary for property management purposes (e.g., rent payment confirmations, maintenance updates).
Legal Obligations: Authorities or legal entities when required to comply with the law, enforce our terms, or protect our rights.

4. Data Security

We implement industry-standard measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability: Request access to the personal data we hold about you.
Correction: Update or correct inaccurate information.
Deletion: Request deletion of your personal data, subject to legal and contractual obligations.
Opt-Out: Manage communication preferences or opt out of marketing communications.

To exercise these rights, contact us at info@homesyncpm.com.

6. Retention of Data

We retain your information for as long as necessary to provide our services and comply with legal obligations. When no longer required, we securely delete or anonymize your data.

7. Third-Party Links

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Continued use of our Platform after changes constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Email: info@homesyncpm.com
Phone: 1-810-243-4587

Thank you for trusting HomeSyncPM with your property management needs. Your privacy is our priority.